The driver was excellent, and delivered as required, although oddly we fitted 400kg less fuel in the tank this time than the first time and it was empty. The low rating is because when the order was requested I spoke to a lady in the office who said delivery could be made on the Tuesday. Later that day I got a confirmation for the Thursday and after calling to check I was told the Tuesday was not possible, despite it being promised earlier the same day on the phone. The delivery was still made within a week which is acceptable, but don't over promise and under deliver. Regards, James