Forever Fuels Reviews

4.75 Rating 1,567 Reviews
A
Happiness Grade
Read Forever Fuels Reviews

About Forever Fuels:

Forever Fuels is the UK's leading supplier of high-grade wood pellets. We are BSL authorised, and ENplus A1 accredited (without any exemptions, e.g. all tankers offer proper suction and Legal-for-Trade weighloaders).

We have more specialist tankers dedicated to delivering wood pellets from local depots than all other wood pellet suppliers combined (31 tankers from 16 regional bases for winter 2015/16). We operate our own bagging plant at Avonmouth to offer the best value (bagging where the pellets land) and quality (bagged in-house, not in Russia) pallets of bagged pellets, delivered nationally by chosen haulage partners. We hold tens of thousands of tonnes of stock going into winter to ensure continuity of supply for our customers. Our regional Operations Managers ensure that our operations are carried out reliably to the highest standards. Our regional Account Managers provide local support for our customers.

We are the wood pellet specialists. Let us know if our service lived up to the standards we expect.

Visit Website

Phone:

01628509690

Email:

sales@forever-fuels.com

Location:

225 Blackamoor Lane

Forever Fuels have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A-

Price - Excellent

84.38%
Industry Average
Delivery was as expected. Sad that the price as we do not get RHI because we install the boiler 1 year too early so wood pellets are now looking very expensive.
- Richard
Malcolm was excellent. This is a difficult site and he made it look easy. Full marks. Price however is high compared with others.
- Michael Cunningham
Nigel, the driver, is always cheery and helpful. He parks well on a very restrictive village green and uses his judgement to make sure we get the amount we need. Not sure I’m happy with prices. I bought originally because it’s a local company and I know Peter Prior but the rices have gone up considerably now delivery is from Arthur away. Could this be looked at, please?
- Lynn Penfold
A

Delivery - Fast

93.31%
Industry Average
Got a call from the driver prior to delivery, I was in London, he was delivering to my home in North Devon, the delivery is complicated, I messaged him instructions, all went very well indeed, polite, efficient, excellent! Thank you.
- Lionel Cherruault
As always the delivery driver Gary (who is the immediate face to your company) was superb.
- Dr Clive A. Vinson
Delivery excellent. Office as bit all over the placed
- Anonymous
98.91%
Industry Average
Happy with all aspects of the service, cheers.
- Mary Mc
Reliable an efficient friendly service!
- Anonymous
Very efficient service, with excellent communication, and on time as usual
- Balfour Stewart